UMZA AIR Customer Support
We are dedicated to providing you with the best possible service. If you encountered any issues with your booking or flight experience, please let us know below.
Step 1: Verify Your Email
Please ensure you use the same email address and phone number used during ticket booking. This helps us verify that you are the legitimate owner of the booking.
How It Works
- Verify your email address ownership with a 6-digit OTP code sent to your inbox.
- Fill out the complaint form accurately with matching booking details.
- Your PNR (Booking Reference) serves as your Complaint ID.
- Use the tracking portal at any time to view update remarks or check status changes.
- Expect support review and resolution updates within 24 hours.
Support Contact
Should you experience challenges verifying email or accessing details, you can contact our technical desk directly:
complaint@dcluxurywears.name.ng